Privacy Policy
Last updated: November 2024
This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use the Service and informs you of your privacy rights and legal protections. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
Our website address is:
https://sparklemafia.com. SparkleMafia is committed to safeguarding your privacy while providing our professional cleaning services.
Collecting and Using Your Personal Data
Types of Data Collected
- Personal Data: We may collect personal information, including your name, email address, phone number, and postal address. This data is primarily collected when you engage with us through contact forms, account registration, or service requests.
- Usage Data: Automatically collected through cookies and similar technologies, this includes IP address, browser type, pages visited, time and date of visit, time spent on pages, and device identifiers.
Google Analytics and Marketing Emails
We use Google Analytics to track and analyze website traffic to make informed decisions on improving user experience and marketing. This data is anonymized. Additionally, we may send marketing emails with updates and offers relevant to our services. You can opt out at any time.
Comments and Media
- Comments: When visitors leave comments, we collect data shown in the comments form, as well as IP address and browser details for spam detection. Approved comments may display the commenter’s profile picture.
- Media: If you upload images, avoid including embedded location data (EXIF GPS) as visitors can download and extract this information.
Cookies and Tracking Technologies
We use cookies to track activity and store information for improving our Service. For details, please see our Cookies Policy.
Use of Your Data
- To provide and maintain the Service
- To communicate with you about inquiries, updates, and marketing offers
- For analytics and marketing to optimize user experience
- To comply with legal requirements or enforce our rights
Third-Party Services
We do not share personal data with third parties, except with:
- Service Providers: We may share anonymized data with partners such as Google Analytics.
- Law enforcement: When legally required or to protect against legal liability.
Data Retention
Personal Data is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Usage Data is generally retained for a shorter period unless it is used to improve security or functionality.
Security
We implement industry-standard security measures to protect your data, including encryption and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights Over Your Data
You may request a copy or deletion of your data at any time by contacting info@sparklemafia.com. Requests will be handled in accordance with applicable laws.
Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with an updated date. We recommend reviewing this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at service@sparklemafia.com or by visiting our contact page.